interpersonal

Conjunction Junction (Interpersonal Communication)

Posted on by Tim Kuefler

Language sure is weird.

Did you ever hear the expression “all dogs are mammals, all mammals are animals, therefore all dogs are animals?” Well I’m sure you have dear readers, but I have to wonder if you know the reason why it’s used fairly commonly (read: not that commonly) in academics or by people who want to be academics.

This statement is a syllogism associated with predicate logic; a type of logic which shows how the subjects and predicates of such statements relate to those in other statements in an argument. To put it another way, syllogisms are an instance of reasoning in which a conclusion is drawn from propositions that share a commonality and one final statement that combines second terms of the initial propositions in a way to infer a conclusion.

Another very well known example is that “all men are mortal, Socrates is a man, therefore Socrates is mortal.”

Hooking up words and phrases and clauses.

The Challenge Of Language

Communication is exactly that though. Making sense of language, verbal and nonverbal, as well as written, in order to best exchange information, feelings and meaning between a pair of people or to a group of people.

This is where interpersonal communication comes in. It’s a communication process that happens between two or more people. It is a face-to-face interaction that further addresses two of the three previous topics we’ve already covered in the communication basics series. Verbal and nonverbal communication.

To Put In

Interpersonal communication skills really are the most essential of skills in life, in my opinion, of course. We deal with so many daily challenges, rare opportunities and unexpected encounters throughout our time on this spinning ball of dirt that we need to be prepared to communicate well, whether at work or in our personal lives. The truth of it is, well, the truth is that people who have invested the time in developing their interpersonal skills get further along in life.

Probably because those people are more charismatic and appealing. And if we’re being honest, we can all benefit from being more appealing. Also, you can’t stop interpersonal communication from happening. No matter who you are and where you are going in life, you just can’t stop interpersonal communication from happening.

Because even when we are silent, nonverbal communication works in full force. And just as the old adage says, once you say something, you can’t take it back. We make silent judgments of others all the time.

That person should go to hell. He looks fat in those pants. She wears too much makeup. Who raised this kid?

That internal dialogue happens whether we want it to or not. But as I’ve mentioned in the previous posts, it is possible to work on both your verbal and nonverbal communication skills. And even more importantly, it’s so necessary. The single best thing you can do to become better at both arenas is to work on your listening skills.

And that is going to be the next major topic we’ll focus on in another post. I don’t want to spend too much time today digging into it, but I will say this – The better of a listener you are, the less people will concern themselves with your verbal and nonverbal skills.

theories Summarized

When you learn to use your interpersonal communication skills effectively creative cuties, not only will you have excellent verbal and nonverbal communications down, but you will get more accomplished in life. I know that sounds like a quick fix, because it takes time, but you can expect a lot more discussion on this in future months. For now, I’m out of theories.

Tim!

For Teh Lulz (Email Communication)

Posted on by Tim Kuefler

I know. You’re sick of explaining to your clients what your performance rates are… I mean how many times is going to take for them to realize you are creative professional and that you won’t work for anything less then the cost of the labour and materials?!?

And THAT is for charity work.

If we’re talking about a professional show or a corporate portrait, you gotta get paid, dear readers!

Earlier this month, I committed to the idea that basic communication is essential in all interactions; if you don’t have good communication skills, you are going to struggle with all of the ups and downs of life, from the small to the large ones. Ultimately this means you are moving against the flow of life OR being led by the flow, but never setting up your own course of navigation.

Why Don’t You Write A Book About It?

All great navigators know how to control the movement of their vessel from one place to another, and while navigation is defined by land, sea, air, and space, communication is divided up into 4 main forms – written, oral, non-verbal (gestures, words, facial expressions, body language), and interpersonal (personal relationships). And I’ve chosen to start this topic off right or rather write, with written communication.

But why writing timotheories?

Because writing is the form that I am interacting with you in this specific moment, dear readers. You creative cuties!

After all, true writing (read: contextual and encoded writing) has been with us since the bronze age of history, with proto-writing likely preceding 2000 BC, but definitely in that ballpark of time. Though to be clear, this was not a sudden change throughout the world, but a slow one, which developed from symbols and tablets.

History lesson aside, what that means is that written communication is here to stay, and we better figure out how best to interpret it, less we become even more delayed in our growth. Which would suck.

PC Load Letter, What The F Does That Mean?

Speaking of suckage, have you ever seen the Mike Judge classic Office Space? I’m not going to go into a bunch of detail on the movie, instead, you should wait for our upcoming Watch Culture on it, but I will share this little clip and some wisdom.

Life is already difficult as it is, so leave the jargon at the door! You’ve got memos, reports, bulletins, email, text messaging, and a host of other types of written communication to juggle on a daily basis, and thanks to smart phones, these things pile on quick.

It’s not so difficult to manage though, if you rely on a checklist of etiquette and follow through with it, of course. Let’s use the ever-so-popular email format as a basis in demonstrating the  7 C’s of communication (clear, concise, concrete, correct, coherent, complete, and courteous). And clean language too if you want to emphasise courtesy, unlike what Mr. Bolton just did.

  1. Respond to emails promptly. This is one I personally struggle with, as I want to be attentive in my responses, but responding within 24 hours is ideal, within 8 even more preferable, and within 1 if you want to be a rock star.
  2. Proofread your work, and think twice before sending. It should go without saying, but leaving your emotions out of a response can be extremely difficult, and written communication is so easy to do, you can articulate your thoughts and rearrange them. Also, spend some time reading over your work, typos are the worst.
  3. Know your audience. In case it isn’t obvious, don’t blind copy everyone in a response either. Knowing your audience in every instance is difficult to be perfectly honest, but if you pay close attention, you CAN learn others motivations and keep projects moving forward amicably.
  4. Also, please stop forwarding your junk onto others. For example, if you like sharks, and want to let the world about shark week, but your work buddy lost his family in freak shark tank incident, he probably doesn’t want to deal with your email.
  5. Brevity is king. Keep emails brief. People hate reading long boring things. See?

It’s up to you obviously in how you go about enabling these new habits, but at the very least, you now have some basic tools of written communication that will help you better convey your ideas to others. And just like that printer that Michael hated, people can give messages which just don’t make sense… Frustrating for sure.

 

theories Summarized

You don’t want to be like that printer folks. That printer eventually got taken out to pasture and bludgeoned to death with a baseball bat and a few swift kicks to the paper tray. And yes, maybe that’s an extreme example of the risks of bad communication, but worse things have happened in real life. And unlike a theory, I’ll share some examples in the next post of this series to prove it.

Tim!