For Teh Lulz (Email Communication)

I know. You’re sick of explaining to your clients what your performance rates are… I mean how many times is going to take for them to realize you are creative professional and that you won’t work for anything less then the cost of the labour and materials?!?

And THAT is for charity work.

If we’re talking about a professional show or a corporate portrait, you gotta get paid, dear readers!

Earlier this month, I committed to the idea that basic communication is essential in all interactions; if you don’t have good communication skills, you are going to struggle with all of the ups and downs of life, from the small to the large ones. Ultimately this means you are moving against the flow of life OR being led by the flow, but never setting up your own course of navigation.

Why Don’t You Write A Book About It?

All great navigators know how to control the movement of their vessel from one place to another, and while navigation is defined by land, sea, air, and space, communication is divided up into 4 main forms – written, oral, non-verbal (gestures, words, facial expressions, body language), and interpersonal (personal relationships). And I’ve chosen to start this topic off right or rather write, with written communication.

But why writing timotheories?

Because writing is the form that I am interacting with you in this specific moment, dear readers. You creative cuties!

After all, true writing (read: contextual and encoded writing) has been with us since the bronze age of history, with proto-writing likely preceding 2000 BC, but definitely in that ballpark of time. Though to be clear, this was not a sudden change throughout the world, but a slow one, which developed from symbols and tablets.

History lesson aside, what that means is that written communication is here to stay, and we better figure out how best to interpret it, less we become even more delayed in our growth. Which would suck.

PC Load Letter, What The F Does That Mean?

Speaking of suckage, have you ever seen the Mike Judge classic Office Space? I’m not going to go into a bunch of detail on the movie, instead, you should wait for our upcoming Watch Culture on it, but I will share this little clip and some wisdom.

Life is already difficult as it is, so leave the jargon at the door! You’ve got memos, reports, bulletins, email, text messaging, and a host of other types of written communication to juggle on a daily basis, and thanks to smart phones, these things pile on quick.

It’s not so difficult to manage though, if you rely on a checklist of etiquette and follow through with it, of course. Let’s use the ever-so-popular email format as a basis in demonstrating the  7 C’s of communication (clear, concise, concrete, correct, coherent, complete, and courteous). And clean language too if you want to emphasise courtesy, unlike what Mr. Bolton just did.

  1. Respond to emails promptly. This is one I personally struggle with, as I want to be attentive in my responses, but responding within 24 hours is ideal, within 8 even more preferable, and within 1 if you want to be a rock star.
  2. Proofread your work, and think twice before sending. It should go without saying, but leaving your emotions out of a response can be extremely difficult, and written communication is so easy to do, you can articulate your thoughts and rearrange them. Also, spend some time reading over your work, typos are the worst.
  3. Know your audience. In case it isn’t obvious, don’t blind copy everyone in a response either. Knowing your audience in every instance is difficult to be perfectly honest, but if you pay close attention, you CAN learn others motivations and keep projects moving forward amicably.
  4. Also, please stop forwarding your junk onto others. For example, if you like sharks, and want to let the world about shark week, but your work buddy lost his family in freak shark tank incident, he probably doesn’t want to deal with your email.
  5. Brevity is king. Keep emails brief. People hate reading long boring things. See?

It’s up to you obviously in how you go about enabling these new habits, but at the very least, you now have some basic tools of written communication that will help you better convey your ideas to others. And just like that printer that Michael hated, people can give messages which just don’t make sense… Frustrating for sure.

 

theories Summarized

You don’t want to be like that printer folks. That printer eventually got taken out to pasture and bludgeoned to death with a baseball bat and a few swift kicks to the paper tray. And yes, maybe that’s an extreme example of the risks of bad communication, but worse things have happened in real life. And unlike a theory, I’ll share some examples in the next post of this series to prove it.

Tim!

Basic Training (Communication Basics)

Here at timotheories I believe it’s important to provide you dear readers with a depth and breadth to my content which is fairly uncommon in many blogs of the day.

I write about the arts (music, film, events), share global wisdom and learnings I’ve uncovered on how to maintain and flourish as a creative professional, and build lots of stimulating content about the value of art, often focusing on the medias of movies, table top gaming, and interviews with salt of the earth artists. I follow a monthly schedule to ensure I release a lot of quality content: written and video.

One of the reasons I do this because I believe that good communication is one of the key skills you need in life. Another of the reasons I have this workflow down pat is because good teachers and leaders practice what they preach.

#sobasic

So many of the lessons I share are cyclical,  the kind of stuff you’ll hear over and over in your life and which you really need to learn, those things you run away from until you finally own up to your obstacles and face them head on. It’s one of those theories that is so compelling when life is going great, but difficult to accept when you’ve just been handed a shit sandwich after life pummeled you and then ran over your dog.

Nothing ever goes away until it has taught us what we need to know.

Pema Chodron

I found this quote from Pema Chodron, an American Tibetan and practising Buddhist. One who happens to be both an ordained nun and acharya. In case you’re wondering what an acharya is, it’s someone who is a senior instructor in religious matters. They teach the next generation of monks and nuns, and are generally expected to stay put, rather than wander the earth as so many Buddhist monks do.

Communication is at the root of us facing our fears in life creative cuties. As soon as you recognize that other people aren’t actively trying to limit your actions, but rather further their own lives (just as you do), it becomes way easier to recognize that the EST models of life are a real thing – exist, survive OR thrive.

As I mentioned in my first post on communication, there are seven aspects of communication to consider and make crucial in your life – clear, concise, concrete, correct, coherent, complete, and courteous. I’m not going to spend the rest of this post outlining how those aspects all work and what to do with them, though I can see that becoming a future series down the road, if I get enough interest from you fine folks…

Instead I want to go over the basics of communication.

All About That Base

I found this really cool chart from Psychology Today which demonstrates how communication works. I’m not sure if they made the chart themselves or got it from somewhere else, but kudos to whoever came up with this diagram. It’s on point.

You see friends, communication can happens with multiple people simultaneously, but more importantly it is always a process that happens between a sender and a receiver. I could be delivering a presentation to a group of fifty people, but no matter how many people I present to, I am conducting individual communications with each party in the room.

So while nineteen people could understand the message I am relaying about marketing, one person might shut down as soon as I mention how we need to use more third party services as an annual media mix. This is because as the sender I have a responsibility to consider how I encode my message for the receiver and to be sure I truly understand the subject matter I’m speaking to. If I have complicated thoughts and feelings about the topic, I may not explain myself well, and so the listener is more likely to miss the message.

Now from the perspective of the receiver, a few things could happen which led to the misunderstanding. They could have not really been listening to the message for one, and for two, they might not have the comprehension skills needed to decode the message, but refuse to acknowledge their limitations. Which is a whole other loaded challenge of its own. And third, by adding a separate meaning to the message from what was intended. i.e. the person might think I’m suggesting incompetence in them and by stating we should hire more third party groups, I am affirming to the receiver that I want another company to support the workload because they are more talented.

theories Summarized

All that said, communication is most definitely something we can all learn to do better, and while it is a two way street, as you become more competent you’ll succeed more,. That means choosing your words and expressions more carefully, as well as being aware of your shortcomings in communication AND asking others to explain back to you what you’ve shared. Then you can expect to have better results getting help with editing your videos, distributing your brand new EP, or booking that photography shoot with the paint night lady.

It might not be a basic instinct, but communication really is key to success in the arts, and business in general. Just a theory I have.

Tim!

Jumping Jehoshaphat! (timotheories June 2017)

June always reminds me of my grandpa.

This is because when I was very little we would always get together as a big family and celebrate Father’s Day with all of my aunts, uncles, and cousins on my dads side of the tree. Speaking of trees, whenever I think of my grandpa I think of Disney and in particular the films of the 60’s, 70’s and early 80’s.

I may have mentioned previously that I love movies? Like, a lot? Well what I may have neglected to mention was that not only did my dad and I bond over movies when I was growing up, but that my grandpa had a sizeable movie collection of his own, and he almost religiously recorded movies on the regular. It amazed and inspired me from a very young, and impressionable age.

This is back when VHS tapes were a thing. If you don’t know what VHS tapes are my many millennials, look them up, because the first time I watched Disney’s animated classic, The Sword in the Stone, it was on VHS.

That’s where I got the Jehoshaphat reference from. Also June bugs. But enough of that, let’s get to the June calendar.

*Disclaimer* As always, every week I purchase an album and movie one week ahead of the actual review release and while I have the best intentions, I don’t always get what I want… so if you follow me on instagram (@timotheories) you can actually see what’s coming.

timotheories summarized – June

Stimulating Sundays – (06/04) Colin MacIntrye preview interview, (06/11) Colin MacIntrye interview, (06/18) Cross Talk Ep. 27, (06/25) Cross Talk Ep. 28
Melodic Mondays – (06/05) Paramore, (06/12) alt-J, (06/19) Sufjan Stevens, (06/26) Royal Blood
Theatrical Tuesdays – (06/06) Wonder Woman (2009), (06/13) Beauty and the Beast, (06/20) John Wick: Chapter 2 (06/27) The LEGO Batman Movie
Wisdom Wednesdays – (06/07) Communication Basics, (06/14) Email Communication, (06/21) Verbal Communication, (06/28) Meeting Communication
Timely Thursday – (06/01) timotheories June, (06/08) Siblings, (06/15) Watch Culture Ep. 1, (06/22) First Day of Summer, (06/29) Weddings

This is going to be a month of firsts – it’s the first time I release an episode of Watch Culture, and the first time the world get’s to meet Colin MacIntrye’s Beeverine. Colin is an Edmonton based illustrator, and my featured interview for June.

Also, we have some fun Cross Talk episodes coming out – but I’m not going to share too much more about them, because I don’t even know what the topics will be, yet. But I do know that our first ever female guest will be featured on the show. Her stage name is Alice Creed, and she’s intensely interesting.

But you want to know more.

Okay, well I’m focusing a lot of attention on communication with the Wisdom Wednesday posts, and heck, I have some timely thoughts on siblings, summer, and weddings. You’ll see what I mean soon enough.

theories Summarized

June should be a great month to continue this years theme of campfire stories. Especially those upcoming posts on communication. And pay close attention to that first episode of Watch Culture, you aren’t gonna believe what I decided to start the series of with. Well, I have theory you won’t. In fact, I’ll bet a quarter mile at a time that you can’t guess what it is.

Tim!