Turn It Down Already! (The Essence of Listening Skills)

I’ve struggled to accept this fact for almost the whole of my life, but for the most part, we are bad listeners. Communication problems are often at the heart of the issues most of us deal with – at the office, in the car with the kids, over dinner with our spouse, and pretty much everywhere we go.

Listening skills should NOT be a latent talent that only a few of us possess, something that is mocked or worse, both of those things. We need beacons of light to demonstrate the awesome prowess of listening, and I know examples exist – I’m looking at you Steven Universe, and your genius creators for one!

Why You Are A Bad Listener

I’m not going to pretend to know what makes people into bad listeners, but I can tell you that there are behaviours out there, which I am just as guilty of as the next person, that contribute to bad listening, and even moreso, bad communication. I’ve gone over the basics of communication already, and I’ve even dedicated some efforts to addressing the ever-so-subtle interpersonal communication, but stopping behaviours can be just as important as starting up new ones, dear readers.

Have you considered that you think of yourself too much, for starters? We all do it, we think of how information is going to impact us, but when you only focus on your own challenges, it just won’t jive in good listening. On top of that, your mind can wander from one topic to the next if you don’t concentrate, and when you do focus on what’s being said, you risk getting caught up in the topic, and completely missing the point at hand. Also, being distracted by other things can make it worse – deadlines, illness, problems in other life arenas all vie for your attention. You need to do yourself a favour and put a pint in it until the chat is over.

And we haven’t even considered how nurture, in the eternal struggle between nature, screwed the pooch on your listening training growing up. What, you say? There was training on listening skills? Well not exactly, etiquette isn’t a universal truth shared with all students.

Of course if someone decides to start cutting you down, you might get defensive, and that’s when you fail to hear what has been shared. On the opposite side of the equation are the helpers who assess a problem, and attempt to fix, without an invitation. And so Mr. Fix-it stops properly listening.

The Types of Listening Skills

Now that you’ve gotten a good dose of where we fail to listen, I think it might be a good time to address what kinds of listening you will need to apply to improve your social standing.

Critical – this for is when you need to evaluate information and either formulate a solution, an opinion or make a decision.

Appreciative – listening for the sake of personal growth and enjoyment. Movies, music and theatre all come to mind.

Discriminative – you need to determinate a dialect, members in a group, if a conversation is amicable or turning violent and a host of other nonverbal cues related to someones feelings.

Relationship – listening to understand someone, whether they need to vent or not, you have to show your support by retaining the details and feeling what they feel.

Comprehensive – focus on the speaker and the message they are sharing, in order to take direction and then apply it to your own role.

How To Become An Artful Listener

Ultimately, if you want to become an excellent listener you are going to have to learn how to be present. This is not a metaphor for becoming a present, but it is a gift nonetheless.

Forbes wrote a great article on the 10 key steps to skillful listening, and the brilliant thing about this post is that while you may need to practice one or all of these steps to get better, you can totally fake it till you make it, because so many of us are terrible at listening already.

But what are the steps you ask?

  1. Face the speaker and maintain eye contact
  2. Be attentive, but relaxed
  3. Keep an open mind
  4. Listen to the words and try to picture what the speaker is saying
  5. Don’t interrupt and don’t impose your “solutions”
  6. Wait for the speaker to pause to ask clarifying questions
  7. Ask questions only to ensure understanding
  8. Try to fell what the speaker is feeling
  9. Give the speaker regular feedback
  10. Pay attention to what isn’t said – to nonverbal cues

You’ll notice that these steps all relate to the previous symptoms of bad listening AND simultaneously recognize the 5 types of listening skills we need to employ. On top of that, the author suggests that at the end of your conversation, to summarize any actionables and agreements that were made.

It might not feel comfortable at first, but over time it will become second nature to you. And lastly, while I didn’t spell it out above,you need to create a receptive environment for listening – turn off all the digital distractions and refrain from bad habits like yawning, frowning or fidgeting.

theories Summarized

Silence might be golden, but it is not guarantee of authenticity. Fool’s gold can look just as valuable to the untrained eye. The skilled person takes on listening as an active skill which will always need to exercised to maintain your health and wealth. It shouldn’t be a mere theory that there is gold in them hills, let’s get out there and level the playing field folks!

And that’s all the wisdom I’ll dole out today.

Tim!

Dear Diary, Jackpot (Logan Lucky review)

Sometimes greatness is thrust upon us, whether we are willing to accept it or not. I often think of this adage when I watch an exceptionally brilliant piece of cinema, one that takes its time to prove itself. This weeks movie review is an excellent example of a great movie hidden within the context of its time.

When everyone is complaining about entrenched politics, Steven Soderbergh has proven that judging a book by its cover can be fatal.

 

Logan Lucky (2017)

Cast: Channing Tatum, Adam Driver, Daniel Craig, Riley Keough, Farrah Mackenzie, Katie Holmes, Seth MacFarlane
Director: Steven Soderbergh
re-released on blu-ray November 28, 2017
********* 9/10

IMDB: 7.1
Rotten Tomatoes: 93%, Audience Score 76%
The Guardian: ****/*****

Steven Soderbergh is an American director, producer, and screenwriter. His debut film, Sex, Lies, and Videotape garnered huge attention for him in 1989, and ever since then, he has gone to great success with titles like Erin Brockovich, Traffic, the Ocean’s Eleven remakes, Side Effects, and Magic Mike. Soderbergh has also produced and been  involved in a host of other commercial and critically successful movies.

Logan Lucky marks a return to directing for him after a four year hiatus, and I think with this gem, he has proven that he still has a good handle on filmmaking. It’s actually quite a brilliant story.

Courtesy of Wikipedia

Jimmy Logan (Channing Tatum), a blue collar laborer whose once promising football career was ruined by an injury, is laid off from his construction job at the Charlotte Motor Speedway. While visiting his ex-wife Bobbie Jo (Katie Holmes) to pick up their daughter Sadie (Farrah Mackenzie) for a beauty pageant, he learns that Bobbie and her new husband intend to move to Lynchburg, making it even harder for him to visit.

Angry, Jimmy goes to a bar run by his brother Clyde (Adam Driver), an Iraq War veteran who, on account of losing part of his left arm, wears a prosthetic hand. Max Chilblain (Seth MacFarlane), a pretentious British businessman & NASCAR team owner, and his friends arrive and insult Clyde before getting in a fight with Jimmy. Meanwhile, Clyde sets fire to their car with a molotov cocktail. On his way out, Jimmy yells “cauliflower”, which Clyde recognizes as an old code word from when they used to commit crimes as young boys. Next day, Jimmy explains his plan to rob the Speedway, exploiting his knowledge of their pneumatic tube system for moving money.

Clyde agrees to the plan, and he and Jimmy recruit Joe Bang (Daniel Craig), a convicted safecracker, as well as Joe’s dimwitted brothers Sam and Fish (Brian Gleeson and Jack Quaid), and their own sister Mellie (Riley Keough). They plan to break Joe out of prison and return him as soon as the heist is complete before anyone notices. Clyde gets sent to prison on a minor charge. Mellie, Sam, and Fish infest the Speedway’s main vault with cockroaches, forcing it to be cleaned and allowing them to measure it. While gathering supplies, Jimmy meets former schoolmate Sylvia (Katherine Waterston), who runs a mobile clinic in desperate need of donations; Sylvia provides Jimmy with a tetanus shot and the two strike up a conversation. Later, Jimmy learns that construction at the speedway is being finished ahead of schedule, forcing them to commit the heist earlier, during the much busier Coca-Cola 600 race on Memorial Day weekend.

Joe and Clyde arrange for the prison’s inmates to stage a riot, the lockdown hiding their absence. They escape through the infirmary and exit the prison by hiding under a delivery truck. Mellie meets them with Bobbie’s husband’s stolen sports car, and drives them to the Speedway. Meanwhile, Sam and Fish destroy the main generator with an explosive, forcing all vendors to switch to cash. Joe improvises an explosive from bleach, gummy bears, and a dietary salt substitute to detonate the main pneumatic pipe, and the crew begins vacuuming the money. The staff notice smoke coming out of the tubes, and security guards are dispatched to investigate, but a diversion set up by Jimmy and one of Clyde’s bar patrons prevents them from discovering the heist. Complications arise when Clyde loses his prosthetic hand during the vacuuming, and he and Joe are spotted by Chilblain and his sponsored NASCAR driver Dayton White (Sebastian Stan) while making their way back to prison. Nevertheless, the job is a success, and Jimmy makes it to his daughter’s pageant just as she performs a rendition of his favorite song, “Take Me Home, Country Roads”. Jimmy abandons the money and anonymously alerts the police so they can retrieve it.

FBI agent Sarah Grayson (Hilary Swank) investigates the heist but – due to the unwillingness of the prison authorities to disclose the extent of the riot, the refuting of Chilblain’s eyewitness account by White (disgruntled as he crashed during the Coca-Cola 600 due to his drinking some of Chilblain’s energy drink as part of the sponsorship deal), and the Speedway administration’s satisfaction with their insurance settlement – the case is closed after six months. Joe is released and returns to his old home where, prompted by a red shovel, he finds part of the money buried by a tree in his yard. During the heist, Jimmy purposely separated several bags from the rest of the loot and sent them to the local dump with the regular trash. The rest he returned to throw off any potential investigations. Jimmy also retrieved Clyde’s prosthetic hand from the vacuum machine. Now working as a Lowe’s salesman and with a house he bought next to his daughter’s, Jimmy happily reunites with his family at Clyde’s bar, where they and the rest of the gang share drinks. Sylvia also arrives and shares a kiss with Jimmy. Clyde doesn’t recognize one of the patrons, who turns out to be Grayson.

What is absolutely brilliant about this movie was revealed to me upon my second viewing of this film with my parents.

They are avid movie watchers, and my dad has probably seen more movies in his lifetime then I have albeit spread out over years of casual watching. So when they both told me that this movie surprised them because they weren’t expecting it to be entertaining, it confirmed a theory I have about a bias many people have – Just because a movie has a slow start, with seemingly boring and simplistic characters, does not mean that it will be a “bad movie.” In fact, the cast of this film demonstrated perfectly how a caper flick should work. If you are watching the flick with the expectation you know what is happening, but are inevitably surprised at how the protagonists pulled off the job, and then movie explains it smartly, you as an audience get to share in the accomplishment. In that case it’s been executed properly. Period.

Pros: It’s a stylish movie, but not for obvious associations of style – these are salt of the earth southern Americans, who have dry humour, and a subtle confidence in their own identities. And consequently the stakes are never raised to distract, because it’s not how these people carry themselves. We get to identify with the principal leads because they act like how we might act at any given moment.

Cons: When the dust clears and all of the mad-cap moments have been revealed, I have to wonder if there were too many one shot characters helping orchestrate the heist behind the scenes. That reminded me too much of Oceans 11 and took me out of it.

Runtime: 1 hour 58 minutes

Points of Interest: This is the first film Soderbergh has directed since his announcement to retire from film. The movie ends on a seemingly ambiguous note, but stops on Clyde’s prosthetic hand, indicating the Logan Curse might not have been lifted, after all.

theories Summarized

There is a newscast scene towards the film which dubs the robbers as Ocean’s 7-Eleven. I thought this was a fitting description of the film for people who haven’t seen it yet, and clever bit of self-depreciation on Soderbergh’s part. But that doesn’t mean this movie should be dismissed as just a riff on what has come before. It stands all on it’s own, and has heart, much like the anthemic Take Me Home, Country Roads, which dovetails the story nicely.

Ultimately, I think that what really matters about this film is that it does what it promises intelligently, without putting on airs. And maybe I’m seeing more there then the average filmgoer, but you can tell me if my theory pans out.

Oh and that reminds me! Speaking of tolerance, heart, and disarming movies… Chris and I totally have a recommendation for a great movie to watch with the whole family, one that’ll put a hop in your step. Pun intended.

Tim!